Enrollment Date Policy: Enrollment at Altitude Career Skills Institute is considered “Rolling.”  Candidates will be given access to their course within 24-hours of purchasing the course online unless otherwise specified.  Start dates can be changed by emailing info@projectaltitude.us or by making a note during enrollment.  Candidates will have six (6) months to complete the training program and 1-year to complete exams from the start date unless otherwise noted.  Access to the courses on our platform have an expiration date of 6-months. Candidates can extend this on a month to month basis. Tuition & fees paid to extend courses will be credited to the candidate should they choose to enroll in another program. 

Candidates should familiarize themselves with cancellation, no-show, and refund policies prior to enrolling. Additionally, candidates should review: Training & Exam Delivery Policies & Procedures section II for requirements regarding enrollment criteria.

Cancel & Reschedule Policy: Canceling your scheduled exam within 48-hours prior to your exam date will incur a cancellation/reschedule fee of $245. To cancel your scheduled exam and reschedule without incurring a fee, you must submit a written request (emails are valid) to info@projectaltitude.us. at least 72-hours prior to your exam date. Canceling the same day is considered a no-show (see policy below). 

Canceling Course Enrollment: Canceling your scheduled course within 48-hours prior to your start date will incur a cancellation/reschedule fee of $245. To cancel your training and reschedule without incurring a fee, you must submit a written request (emails are valid) to info@projectaltitude.us. at least 72-hours prior to your start date. Canceling the same day or later is considered a no-show (see policy below). 

Exam No-show Policy: An Exam no-show means that a candidate failed to join their scheduled exam video conference within 15 minutes of the start time. If you are a no-show for a scheduled exam, you must pay a no-show fee of $245 prior to being permitted to reschedule an exam. 

Training No-show Policy.  A Training no-show means that a candidate failed to make progress in their course as described below. If you are a no-show for training, you must pay a no-show fee of $245 prior to being permitted access back  into your course room.

Absences & Course Progress Policies:  Training at Altitude Career Skills Institute is self-paced and online. Although the training is online and self-paced, candidates are required to make progress over the six (6) month period they have access to the course.  Candidates must make 15% progress each month until 90% of the course training is complete. A candidate does not have to progressively make 15% progress; rather they should strive to meet the schedule displayed below.  If you are unable to meet the schedule, you can coordinate with an instructor a plan to meet your goals on time or extend your course.  Failure to meet the progress requirements for one month will result in an “absence” for the month and a warning from Altitude Career Skills Institute.  To get back on track, a candidate must simply meet the next month's progress requirements.  Failure to meet the progress requirements for two months will result in a second “absence” and Altitude Career Skills Institute will unenroll you from the program and you will incur a “Training No-Show,” with all associated costs.

Required Candidate Attendance Progress %. Month one, (15%); Month two, (30% ); Month three (45%); Month four, (60%); Month five, (75%) Month six (90%).

Veteran Affairs Attendance Policy: Training at Altitude Career Skills Institute is self-paced and online. Although the training is online and self-paced, candidates are required to make progress over the six (6) month period they have access to the course. Candidates must make 15% progress each month until 90% of the course training is complete. A candidate does not have to progressively make 15% progress; rather they should strive to meet the schedule displayed below. If you are unable to meet the schedule, you can coordinate with an instructor a plan to meet your goals on time or extend your course. Failure to meet the progress requirements for one month will result in an “absence” for the month and a warning from Altitude Career Skills Institute. To get back on track, a candidate must simply meet the next month's progress requirements. Failure to meet the progress requirements for two months will result in a second “absence” and Altitude Career Skills Institute will unenroll you from the program and you will incur a “Training No-Show,” with all associated costs. In order to show that the cause of unsatisfactory attendance has been removed, students must show good attendance (as defined) for one calendar month after being terminated for unsatisfactory attendance.After such time, the student may be recertified for VA education benefits. The student’s attendance record will be retained in the veteran’s file for VA and SAA audit purposes. 

Academic Progress for VA Students. Students receiving VA educational benefits must receive a "P" or pass for courses they are enrolled. A VA student who receives a F or I in more 33% of courses or greater will be placed on academic probation for a maximum of two consecutive terms of enrollment. If the VA student’s CGPA still includes and score of F or I for greater than 33% of courses at the end of the second consecutive term of probation, the student’s VA educational benefits will be terminated.

A VA student terminated from VA educational benefits due to unsatisfactory progress may petition the school to be recertified after attaining a CGPA or percentage of "P."

Transcripts and Transcript Requests Policy: Candidates who complete 90% or greater of their online training courses will be granted a certificate of completion for their training.  Candidates who complete their exams with a passing score will receive a certification from the credentialing body with whom they tested and a certification from Altitude Career Skills Institute. Some funding sources require proof of completion.  In these circumstances, Altitude Career Skills Institute will also send a copy of the transcript to the funding source and/or program.  A third party may verify a credential on our website; however, a pdf certificate or certification will only be sent to a third party IF requested by the candidate who earned it. These requests can be sent to info@projectaltitude.us or by using our transfer request form Altitude Career Skills Institute will send pdf transcripts at no cost to the candidate. 

Grading Policy. Altitude Career Skills Institute is an educational institution that emphasizes the importance of acquiring practical skills for success in the workplace. As part of its commitment to ensuring that students meet the required standards, the Institute has implemented a three-tier grading system that includes "pass," "fail," and "incomplete." This system has been designed to provide clear and objective feedback to students on their progress in the course and to help them identify areas where they need to improve. By adhering to this grading policy, Altitude Career Skills Institute aims to promote academic excellence and to equip students with the knowledge and skills needed to achieve their career goals.

Pass: This grade is given to students who have met the requirements of the course and have demonstrated sufficient understanding of the material. Students who receive a "pass" have completed all the necessary assignments, exams, and other requirements of the course to a satisfactory level.

Fail: This grade is given to students who have not met the requirements of the course and have not demonstrated sufficient understanding of the material. Students who receive a "fail" have not completed all the necessary assignments, exams, and other requirements of the course to a satisfactory level.

Incomplete: This grade is given to students who have not completed all the necessary requirements of the course by the end of the term due to circumstances beyond their control (e.g. illness, family emergency, etc.). Students who receive an "incomplete" must complete the missing coursework by a designated deadline in order to receive a final grade of "pass" or "fail."

Failed Exam Policy:  The re-examination fee for a full exam is 65% of the applicable certification exam cost. Altitude Career Skills Institute offers TAKE2 for all exams.  TAKE2 is a free exam retake after the candidate’s first failed exam.

Withdrawal, Dismissal & Reentry Policies: 

Withdrawal refers to the situation where a candidate drops a course or courses. Students may withdraw from a course via the web up 72-hours prior to gaining access to their course room.  Candidates who withdraw from course prior to the course opening will have no grade assignment and no record of having attempted the course, nor will any transcript be kept.  Candidates who withdraw after the 72-hours will have a certificate of withdrawal kept on record annotating progress made. Withdrawals made within or after the 72-hour mark are subject to respective fees except in extenuating circumstances.

Dismissal refers to the situation where a candidate is dropped from a course or courses for reasons otherwise listed between the candidate and Altitude Career Skills Institute.  Students can be dismissed for violations of academic integrity and failure to make progress.  Please see respective policies for clarification.

Reentry refers to the situation where a candidate has withdrawn from or is dismissed and desires to reenter the program.  Re Entry is permitted for students who withdraw prior to their withdrawal date and/or withdraw from the course after the 72-hour mark and remain in good standing with the organization (that is to say the candidate owes no fines or fees).  Reentry for dismissed candidates is on a case-by-case basis.  Please contact info@projectaltitude.us if you are attempting reentry after a dismissal.  Altitude Career Skills Institute will do its best to ensure candidates who reenter the program, receive credit for work completed prior to withdrawal or dismissal.

Refund Policy: Requests for refunds must be submitted to info@altitudecsi.org Refund requests submitted less than 72-hours prior to your scheduled exam or training will incur a $475 processing fee that must be paid prior to the refund being issued. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course. Refunds will not be granted after a candidate has had course access for seven (7) or more days. The purchase of all exam vouchers is final. Exam vouchers are non-refundable and non-transferable. In purchasing an exam voucher, candidates accept that they may not request a refund once the exam voucher has been issued.

Veteran Affairs Refund Policy: The refund of the unused portion of tuition, fees, and other charges for veterans or eligible persons who fail to enter a course or withdraw or discontinue prior to completion will be made for all amounts paid which exceed the approximate pro-rata portion of the total charges that the length of the completed portion of the course bears to the total length of the course. The proration will be

determined on the ratio of the number of days or hours of instruction completed by the student to the total number of instructional days or hours in the course. The school may retain a registration fee of no more than $10, a breakage fee for no more than the exact

amount of breakage, and fee for consumable supplies for no more than the amount of supplies actually consumed – 38 CFR 21.4255

Credit & Course Transfer Policy: Transfer credit for training courses is not required at Altitude Career Skills Institute.  Some courses do have prerequisites. We give favorable consideration to courses that could appropriately be offered by Altitude Career Skills Institute, whether or not equivalent courses currently are offered. Admissions reserves the right to accept or reject certifications earned at other institutions governed by different credentialing bodies. In general, it is policy to accept certifications earned at institutions fully accredited by their respective credentialing bodies, provided that such certifications have been earned to standard. Exceptions are noted under Notable Restrictions on Transferred Certifications.  If some certifications do not transfer and the candidate questions a decision, the candidate can appeal directly to the Senior Vice President for Academic Affairs at Info@projectaltitude.us. Once a verdict on an appeal for the transferred certification is made, there will be no further appeals.

Notable Restrictions on Transferred Certifications: Altitude Career Skills Institute reserves the right to deny credit for courses that are not compatible with its accredited programs. 

Certifications considered below associate level certification.

Repeated certifications or certifications with duplicate subject content

Coursework earned at an institution that did not hold at least candidacy status with its accrediting association when the certification was completed.

Accommodations Policy: Requests for exam modification accommodations due to disability, handicap, or other conditions will be considered with supporting documentation. Submit requests to info@projectaltitude.us. 

Complaints and Appeals Policy: Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. If you were not provided with this information, please inform school management. Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with Kentucky Commission on Proprietary Education, as well as with other relevant agencies or accreditors, if applicable. 

All certification related complaints and appeals must be reported in writing to info@projectaltitude.us. within 30 days of the event or incident. We will review and validate the complaint in a timely manner, and you will be notified of the outcome. The record of the complaint or appeal, including any actions taken to resolve the complaint, will be confidential. Additionally, you will be given the opportunity to discuss the course via a feedback form at the end of the course. All candidate feedback documents are reviewed.

To file a complaint with the Kentucky Commission on Proprietary Education, a complaint shall be in writing and shall be filed on Form PE-24, 2017 Form to File a Complaint, accompanied, if applicable, by Form PE-25, Authorization for Release of Student Records. The form may be mailed to the following address: Kentucky Commission on Proprietary Education, 500 Mero Street, 4th floor, Frankfort, Kentucky 40601. The forms can be found on the website at http://www.kcpe.ky.gov/.

Surveys: All candidates will receive a brief electronic survey within 5 days after an examination in order to rate their examination experiences. Responses to the survey will in no way impact exam results. Responses to the survey, however, will be shared with the Altitude Career Skills Institute in order to improve the certification process for future candidates.

Kentucky Student Protection Fund: Pursuant to KRS 165A.450 All licensed schools, resident and nonresident, shall be required to contribute to a student protection fund. The fund shall be used reimburse eligible Kentucky students, to pay off debts, including refunds to students enrolled or on leave of absence by not being enrolled for one (1) academic year or less from the school at the time of the closing, incurred due to the closing of a school, discontinuance of a program, loss of license, or loss of accreditation by a school or program. 

Process for Filing a Claim Against the Student Protection Fund: To file a claim against the Kentucky Student Protection Fund, each person filing must submit a signed and completed Form for Claims Against the Student Protection Fund, Form PE-38, 2017 and provide the requested information to the following address:  Kentucky Commission on Proprietary Education, 500 Mero Street, 4th Floor, Frankfort, KY 40601.  The form can be found on the website at http://www.kcpe.ky.gov/. 

Filing a Complaint with the Kentucky Commission on Proprietary Education: To file a complaint with the Kentucky Commission on Proprietary Education, a complaint shall be in writing and shall be filed on Form PE-24, 2017 Form to File a Complaint, accompanied, if applicable, by Form PE-25, Authorization for Release of Student Records. The form may be mailed to the following address: Kentucky Commission on Proprietary Education, 500 Mero Street, 4th floor, Frankfort, Kentucky 40601. The forms can be found on the website at http://www.kcpe.ky.gov/.

Other requirements not listed: Altitude Career Skills Institute is a proud member of many credentialing bodies, Accredited Training Organizations and Accredited Training Partners. Altitude Career Skills Institute will make required amendments and addendums to its policies to ensure it is within compliance of its ATPs/ATO/CBs. It is the responsibility of the candidate to review all polices and quality management systems of the credentialing body for which they want to certify as specifics may not be listed in this document; however, these specific requirements are in place.

1. General: This website was designed by Project Altitude, LLC (Doing Business as Altitude Career Skills Institute). By visiting Altitude Career Skills Institute web site, you accept that you are 18 years or older, and you accept this Terms and Conditions statement. We reserve the right to make changes to our website and these disclaimers, terms and conditions, privacy policy at any time by posting on this website, without any other notice. Your access or use of this website after any changes have been posted will constitute your agreement to the modified Terms and Conditions and all changes.

2. Privacy: You consent to us using and processing any personal data supplied or collected in connection with your use of this website for the purposes, ways and means as stated in the privacy policy of this website.

3. Use of Right: This website or any portion of this website may not be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purpose that is not expressly permitted by Altitude Career Skills Institute. Altitude Career Skills Institute reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Altitude Career Skills Institute believes that the user's conduct violates applicable law or is harmful to the interests of Altitude Career Skills Institute.

4. Disclaimer: This website is provided by Altitude Career Skills Institute on an "as is" basis. Altitude Career Skills Institute does not make any representation or warranty of any kind, express or implied, as to the operation of the website or the accuracy or completeness of the information, content, materials, services or products included on this website. To the full extent permissible by applicable law, Altitude Career Skills Institute disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Altitude Career Skills Institute is not liable for any loss or damages of any kind, whether negligent or not, arising from the use of this website, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.

5. Payment: Altitude Career Skills Institute provides certification programs that are available for purchase. The payments conducted by site visitors are nonrefundable and irrevocable. Altitude Career Skills Institute uses third party providers in order to process your online payments. Altitude Career Skills Institute never obtains and stores your payment information such as your credit card and/or bank account numbers. Therefore, Altitude Career Skills Institute does not possess any liability for the payment transaction you conduct with third parties. If your Payment Method fails or your account is past due, you agree to pay all amounts due on your account upon demand and reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted.

6. Copyright: All content included on this website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Altitude Career Skills Institute. The compilation (meaning the collection, arrangement and assembly) of all content on this website is the exclusive property of Altitude Career Skills Institute. All software used on this website is the property of Altitude Career Skills Institute. All the content, compilation and software are protected by international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this website may be permissible provided prior written consent of Altitude Career Skills Institute is obtained through written request made to Altitude Career Skills Institute.

7. Trademarks: Altitude Career Skills Institute & Project Altitude and other marks, logos and service names are trademarks of Project Altitude, LLC. Altitude Career Skills Institute’s trademarks must not in any way be used in connection with any product or service that is not related to Altitude Career Skills Institute, unless a prior written license is obtained from Altitude Career Skills Institute. All other trademarks not owned by Altitude Career Skills Institute that appear on this website are the property of their respective owners, who may or may not be connected to or sponsored by Altitude Career Skills Institute.

8. Feedback: Altitude Career Skills Institute respects the intellectual property of others. On its web site and during its operations Altitude Career Skills Institute exhibits the utmost care and attention to ensure this respect. However, if you believe that any of your works have been used by Altitude Career Skills Institute in a way that constitutes intellectual property infringement, please e-mail your feedback to info@projectaltitude.us.

9. Links to third-party Sites: Altitude Career Skills Institute’s web site may contain hyperlinks to websites unrelated to Altitude Career Skills Institute. Such hyperlinks are provided for your reference and convenience only. Altitude Career Skills Institute should not be taken as endorsing the operator or the content of such third-party website. You may use such links only at your own risk, and you are solely responsible for all consequences of such use.

Altitude Career Skills Institute (“the company,” “we,” “our,” or “us”) provide this privacy notice to describe how we collect, use, share, and otherwise process the information we collect.

Subject to the information provided in this Privacy Notice, we have structured our site and organization so that, in general, you can visit us without identifying yourself or revealing any personal information. Once you choose to provide us personal information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your member/customer relationship with us, or as otherwise set out in this Privacy Notice. Our membership application process, registration process for exam prep training courses, continuing education courses, certification exams, and the company store (marketplace) may request and/or require you to submit personal information. However, you can be assured that any such personal information that you submit to us will be protected by industry standard security and management procedures and will be used only for the purpose for which it was submitted, unless you request or agree otherwise, or as otherwise set out in this Privacy Notice.

Our Privacy Notice covers these areas: Awareness, Choice, Access & Correction, Security, Additional Site Issues, International Visitors, Retention, Enforcement Contact Information, and Changes to this Notice.

Awareness

We provide this Privacy Notice to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used.

What Information We Collect:

On our site, over the telephone, or through the mail, you are able to order products or services from the company, apply for certification, and register for courses and schedule certification exams. The types of personal information collected by the company may include your name, your employer and job title, your contact and billing information for business and home (including telephone number and e-mail address), and your credit card information (if applicable). In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. By using our sites, or by contacting us over the telephone, or through the mail, you may transfer your personal information to locations outside of the jurisdiction in which you live, including to the United States and other jurisdictions in which the company operates.
The provision of information is sometimes required by law and at other times is a result of a contractual requirement. You may be required to provide information, for example in a case where we enter an agreement with you, and the non-provision of information could, in certain circumstances, prevent a transaction from concluding.

Information Collected Through Technology:

When you use any of our sites or services, we or our service providers may collect tracking information such as your browser type, mobile device, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the Sites. We use this information for aggregate reporting. For example, we may want to know how long the average user spends on our sites or which pages or features get the most attention. We use this information to make our Sites and other products and services more useful to you; to provide you with more effective customer service; to make the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; to perform research and analysis aimed at improving our products, services and technologies; and to display content and advertising that are customized to your interests and preferences. (See Section 5, Additional Site Issues, for more information about technologies used to collect information about user activity on our sites.)

How We Use the Information:

We use your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete transactions requested by you, to communicate back to you, and to offer and update you on company services and benefits. Credit card numbers are used only for payment processing and are not retained for other purposes.

As a benefit to our credential holders, we will include your name and relevant biographical information in our directories. From time to time, we may also contact you for market research purposes or to provide you with marketing information we think would be of interest. We will not reveal your personal information publicly or to any third party (except as stated below), unless we receive your permission to do so. If at any time you would like to have your name removed from our lists and/or directories, please follow the directions given below in the “Choice” section (Section 2) of this document to opt-out of such contact.

We do not use automatic decision-making or engage in profiling that results in legal effects or similarly significant effects on you.

Where we intend to process your personal information for a purpose other than the purpose for which it was collected, we will provide you with information regarding the purpose for the processing, as well as other relevant information, prior to processing your personal information for the new purpose.

With Whom We Share the Information:

We will not sell, rent, or lease your personal information to others outside of the company without your permission. Unless we have your permission or are required by law, we will only share the personal information you provide to us with other entities and/or business partners who are acting on our behalf to help us provide you with our products and services. Such entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by this Privacy Notice and applicable confidentiality agreements.

Choice

We will not use or share the personal information provided to us for purposes other than for which the information was originally submitted, without your express permission, except as expressly stated in this Notice. We will also provide you the opportunity to inform us at any time if you choose to opt-out of partial or total contact from the company and we will comply with such requests. This choice regarding communications from us may be offered on our membership and certification applications, registration forms or web pages, or at the bottom of online or off-line communications from us. If you have any difficulty exercising your choices, please send your request to info@projectaltitude.us. You may also exercise your choices by contacting us by phone at +1-205-719-6299 or by mail at 6735 County Rd 708, Enterprise AL, 36330. Except as expressly stated in this Privacy Notice, your permission will always be secured first, should we ever decide to share your information with third parties that are not acting on our behalf and not governed by our Privacy Notice.

Access & Correction

We strive to keep your personal information accurate. We will provide you with access to your information, including making every reasonable effort to provide you with online or telephone access to your registration data so that you may review, update or correct your personal information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. If you are a site user, you can access your personal information by logging into My Account with your user ID and password, following the directions listed under “edit password and account details.” You may also request a change in your personal information by contacting info@projectaltitude.us or by telephone at +1-205-719-6299.

Security

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use data encryption technology to help protect against loss, misuse or alteration of your sensitive credit or debit card information. We use PCI compliant technology to encrypt the connection between you and our systems for the transmission of any credit or debit card information you input online, and we use encryption protection for any payment authorizations for transactions we request through any channel.

Any unauthorized access to or use of any of our sites and other products and services or to the information collected and maintained by us should be immediately brought to our attention by contacting us via email at info@projectaltitude.us or by writing to us at 6735 County Rd 708, Enterprise AL, 36330.

Your access to some services and content is password protected. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our best efforts to protect your personal information, we cannot completely ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.

Additional Web Site Issues

How We Use Technology to Improve Your Site Experience:

We use cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our Sites and services. Additionally, we collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring web site addresses. We also deliver advertisements and provide web site analytics tools on non-company sites and services, and we may collect information about page views on these third-party sites as well.

Most aggregate information is collected via cookies, web beacons and other technical methods. Web beacons (also known as clear gifs), in conjunction with cookies, are used to compile statistics about site usage. Web beacons are small pieces of data that are embedded in images on the pages of web sites or applications. We or our service providers use these technical methods to analyze the traffic patterns on our sites, such as the frequency with which our users visit various parts of our sites and to measure site effectiveness or use of online products and services. We also use Web beacons in HTML e-mails that we send our visitors who have agreed to receive e-mail from us, to determine whether our recipients have opened those e-mails and/or clicked on links in those e-mails. If you choose to furnish us with personally identifiable information, this information can be associated to the data stored in the cookies or Web beacons. These technical methods may involve the transmission of information either directly to us or to our service providers. These technical methods allow us to make our Sites and other products and services, and any e-mails you have agreed to receive, more interesting to you. You may render some Web beacons unusable by rejecting their associated cookies.

We also use cookies to store, and sometimes to track, user information. Cookies, by themselves, do not tell us your e-mail address or other personal information unless you choose to provide this information to us by, for example, registering or subscribing to our sites. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie contains a unique number that allows our sites to recognize your computer. We use both temporary and persistent cookies; a temporary cookie tracks visitor activity during a session or visit and it expires when you close your browser. We use them to provide continuity for your visit as you visit Site pages. Persistent cookies allow us to keep track of your user name and password (if you are a site user) so you don’t have to re-enter that information each time you visit. The Help function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you don’t accept cookies, you won’t be able to take advantage of various features on our Sites that are available to other visitors.

Links to Third Party Websites:

Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the site. We have not reviewed all of these third-party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do this entirely at your own risk.

International Visitors

This section applies to those that visit our site from the European Union.

Lawful Basis for Processing:

On certain occasions, we process your personal information when it is necessary for the performance of a contract to which you are a party, such as to provide services to you that you have requested. We may also process your personal information to respond to your inquiries concerning our products and services.

On other occasions, we process your personal information where required by law. We may also process your personal information if necessary to protect your interests or the interests of a third party.

Additionally, we process your personal information when necessary to do so: (i) for direct marketing purposes, (ii) to provide you with content that may be of interest to you, (iii) to contact your references if you have applied for certification, and these interests are not overridden by your data protection rights. Where we process your personal information for these purposes, our legitimate interest is to carry out our activities in furtherance of the well-being of all our employees, users, certification holders and members.

If the processing of personal information is necessary and there is no statutory basis for such processing, we will ask for your consent to process your personal information. You have the right to withdraw your consent to processing of personal information at any time.

If you wish to exercise the right to withdraw consent, contact us using the contact information found in the “Contact” section below.

Transfers of Personal Information:

Please be aware that the personal information we collect may be transferred to and maintained on servers or databases located outside your state, province, country, or other jurisdiction, where the privacy laws may not be as protective as those in your location. If you are located outside of the United States, please be advised that we process and store personal information in the United States.

Your Rights:

You have a right to the following:

• To request access to the personal information we hold about you
• To request that we rectify or erase your personal information
• To request that we restrict or block the processing of your personal information

Under certain circumstances:

• To receive personal information about you that we store and transmit to another without hindrance from us, including requesting that we provide your personal information directly to another, i.e., a right to data portability; and

Where we previously obtained your consent:

• To withdraw consent to processing your personal information.

To exercise these rights, contact us or our privacy officer. See the “Contact Us” section on our site. Please be aware that we may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so. Additionally, you have the right to lodge a complaint against us. To do so, contact the supervisory authority in your country of residence.

Retention of Information

We will process and store your personal information only for the period necessary to achieve the purpose of the storage, or as permitted by law. The criteria used to determine the period of storage of personal information is, for example, the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted.

Enforcement Contact Information

If you have any questions or comments regarding our privacy practices, please contact us at info@projectaltitude.us or +1-205-719-6299. We are subject to the jurisdiction of the Federal Trade Commission. Any disputes arising out of a breach of this policy will be submitted to and resolved by the privacy dispute resolution procedure set up by the Direct Marketing Association.

Changes to this Notice

If there are updates to the terms of this Privacy Notice, we will post those changes and update the revision date listed on this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Policy, we will provide notification to affected customers.

Other requirements not listed: Altitude Career Skills Institute is a proud member of many credentialing bodies, ATOs and ATPs. Altitude Career Skills Institute will make required amendments and addendums to its policies to ensure it is within compliance of its ATPs/ATO/CBs. It is the responsibility of the candidate to review all polices and quality management systems of the credentialing body for which they want to certify as specifics may not be listed in this document; however, these specific requirements are in place.

Impartiality Policy Statement: The Altitude Career Skills Institute Senior Leadership Team ensures that Altitude Career Skills Institute is operated in a manner that safeguards objectivity and impartiality in delivering certification services in a non-discriminatory manner.

Subject to limitations in this document, Altitude Career Skills Institute shall make its services available to all applicants whose application for certification meets Altitude Career Skills Institute’s and associated accreditors publicly available criteria for certifications offered. Certification shall not be conditional upon membership of any association or group, nor is certification conditional upon training service providers. Certification services may be restricted without discrimination where there is an unacceptable risk to Altitude Career Skills Institute, such as (but not limited to) evidence of fraudulent behavior, concealment of information, or providing false information in an application or in an assessment process.

All Altitude Career Skills Institute personnel involved in the delivery of certification services shall act objectively and be free from any undue commercial, financial or other pressures that could compromise impartiality, and are required to disclose potential conflicts of interest.

Altitude Career Skills Institute shall not offer or provide any service that impacts its ability to be impartial. Altitude Career Skills Institute does not provide consultancy, or any other services that pose a risk to impartiality. Altitude Career Skills Institute shall not suggest that certification would be simpler, easier, faster, or less expensive if any specified person or consultancy was used.

Certification decisions shall be made by persons other than those who conducted the assessment.

Altitude Career Skills Institute monitors conformance to this Impartiality Policy through administration of its management system, including its process for managing risks.